<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: The Magic Word in Customer Development Emails</title>
	<atom:link href="http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/feed/" rel="self" type="application/rss+xml" />
	<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/</link>
	<description>Kevin Dewalt&#039;s experiences as a DC tech entrepreneur</description>
	<lastBuildDate>Mon, 24 May 2010 19:50:49 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
		<item>
		<title>By: Startup D.O.A</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-41778</link>
		<dc:creator>Startup D.O.A</dc:creator>
		<pubDate>Wed, 03 Feb 2010 03:06:14 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-41778</guid>
		<description>[...] Sit down with your co-founders and talk this out. Think about how you could validate. Think about who you should speak to. Don&#8217;t be shy. Get past the fear of rejection as quickly as you can. [...]</description>
		<content:encoded><![CDATA[<p>[...] Sit down with your co-founders and talk this out. Think about how you could validate. Think about who you should speak to. Don&#8217;t be shy. Get past the fear of rejection as quickly as you can. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Marty Thomas</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-41211</link>
		<dc:creator>Marty Thomas</dc:creator>
		<pubDate>Tue, 19 Jan 2010 17:52:22 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-41211</guid>
		<description>Another good way to give your response rates a boost is to use personal urls.   An example of a Personal URL would be: yoursite.com/Jim.Smith and when &quot;Jim&quot; visits his personal url, the website will usually be customized to him.  It also allows the marketer to track who is responding.  Learn more at: http://purlem.com.</description>
		<content:encoded><![CDATA[<p>Another good way to give your response rates a boost is to use personal urls.   An example of a Personal URL would be: yoursite.com/Jim.Smith and when &#8220;Jim&#8221; visits his personal url, the website will usually be customized to him.  It also allows the marketer to track who is responding.  Learn more at: <a href="http://purlem.com" rel="nofollow">http://purlem.com</a>.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: madhums</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40955</link>
		<dc:creator>madhums</dc:creator>
		<pubDate>Wed, 13 Jan 2010 00:02:33 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40955</guid>
		<description>RT @kevindewalt: Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, http://kevindewalt.com/blog/2010/01/12/t...</description>
		<content:encoded><![CDATA[<p>RT @kevindewalt: Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, <a href="http://kevindewalt.com/blog/2010/01/12/t.." rel="nofollow">http://kevindewalt.com/blog/2010/01/12/t..</a>.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: kevindewalt</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40939</link>
		<dc:creator>kevindewalt</dc:creator>
		<pubDate>Tue, 12 Jan 2010 19:45:46 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40939</guid>
		<description>Awesome feedback, John.  I would really be interested in learning more about the warning you provide.  My experience has been the opposite but I don&#039;t have data to back that up - which means that I might well be wrong.  

Curious to understand the psychology at work here...</description>
		<content:encoded><![CDATA[<p>Awesome feedback, John.  I would really be interested in learning more about the warning you provide.  My experience has been the opposite but I don&#8217;t have data to back that up &#8211; which means that I might well be wrong.  </p>
<p>Curious to understand the psychology at work here&#8230;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: johnprendergast</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40942</link>
		<dc:creator>johnprendergast</dc:creator>
		<pubDate>Tue, 12 Jan 2010 19:18:13 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40942</guid>
		<description>@kevindewalt Love to find time to do more than comment on others great content. I&#039;m in the zero-stage startup vortex now.</description>
		<content:encoded><![CDATA[<p>@kevindewalt Love to find time to do more than comment on others great content. I&#8217;m in the zero-stage startup vortex now.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: kevindewalt</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40941</link>
		<dc:creator>kevindewalt</dc:creator>
		<pubDate>Tue, 12 Jan 2010 19:13:03 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40941</guid>
		<description>@johnprendergast great comment on http://kevindewalt.com/blog/2010/01/12/t.... Would love to read more thoughts on your warnings on &quot;I&#039;m not selling&quot; message</description>
		<content:encoded><![CDATA[<p>@johnprendergast great comment on <a href="http://kevindewalt.com/blog/2010/01/12/t..." rel="nofollow">http://kevindewalt.com/blog/2010/01/12/t&#8230;</a>. Would love to read more thoughts on your warnings on &#8220;I&#8217;m not selling&#8221; message</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: ericries</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40937</link>
		<dc:creator>ericries</dc:creator>
		<pubDate>Tue, 12 Jan 2010 19:08:03 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40937</guid>
		<description>RT @kevindewalt: Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, http://kevindewalt.com/blog/2010/01/12/t...</description>
		<content:encoded><![CDATA[<p>RT @kevindewalt: Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, <a href="http://kevindewalt.com/blog/2010/01/12/t.." rel="nofollow">http://kevindewalt.com/blog/2010/01/12/t..</a>.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: John Prendergast</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40935</link>
		<dc:creator>John Prendergast</dc:creator>
		<pubDate>Tue, 12 Jan 2010 19:06:30 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40935</guid>
		<description>Kevin,

I&#039;ve done hundreds of these kinds of emails and I think most of your advice is right on point. One point should be expanded and bit and one should come with a warning.

Expand  - The Magic Word
There are several words that work very well depending on how well you know the target contact. One that is important if you have any relationship, even if distant the word &quot;help&quot; as in &quot;I&#039;d love your help&quot; goes a long way. I&#039;ve found the human need to be helpful to those they know to often be a more powerful motivator than the status/flattery implied in &quot;advice&quot;.

Warning - State Emphatically that You are Not Selling
This one, if not delivered in exactly the right tone does more harm than good. When reaching out to people I&#039;ve just been introduced to I&#039;ve found that leaving out that reference can often lead to response rates that are triple those I get when including that caveat. The only time this isn&#039;t true is when you&#039;re asking someone to look at/review a product directly. In that case it seems to improve response rates. 

Just one guy&#039;s experience. Thanks for writing this. Good stuff.

John Prendergast
CEO &amp; Co-founder
Value Media, Inc.
@johnprendergast</description>
		<content:encoded><![CDATA[<p>Kevin,</p>
<p>I&#8217;ve done hundreds of these kinds of emails and I think most of your advice is right on point. One point should be expanded and bit and one should come with a warning.</p>
<p>Expand  &#8211; The Magic Word<br />
There are several words that work very well depending on how well you know the target contact. One that is important if you have any relationship, even if distant the word &#8220;help&#8221; as in &#8220;I&#8217;d love your help&#8221; goes a long way. I&#8217;ve found the human need to be helpful to those they know to often be a more powerful motivator than the status/flattery implied in &#8220;advice&#8221;.</p>
<p>Warning &#8211; State Emphatically that You are Not Selling<br />
This one, if not delivered in exactly the right tone does more harm than good. When reaching out to people I&#8217;ve just been introduced to I&#8217;ve found that leaving out that reference can often lead to response rates that are triple those I get when including that caveat. The only time this isn&#8217;t true is when you&#8217;re asking someone to look at/review a product directly. In that case it seems to improve response rates. </p>
<p>Just one guy&#8217;s experience. Thanks for writing this. Good stuff.</p>
<p>John Prendergast<br />
CEO &amp; Co-founder<br />
Value Media, Inc.<br />
@johnprendergast</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Vishu Ramanathan</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40926</link>
		<dc:creator>Vishu Ramanathan</dc:creator>
		<pubDate>Tue, 12 Jan 2010 16:55:12 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40926</guid>
		<description>Asking for advice is a great idea. It tells the other person that you value their opinion. When I was in a band in college we would always ask producers, promoters and sound-guys for &quot;advice on our demo.&quot;

The key is to really, truly, authentically, honestly, no bullshitly really only care about the relationship. It turns out that that&#039;s what matters most in the long run, but it&#039;s easy to get focused on your immediate goals. Getting a gig for this Saturday night is great, but having another friend in the business is better.</description>
		<content:encoded><![CDATA[<p>Asking for advice is a great idea. It tells the other person that you value their opinion. When I was in a band in college we would always ask producers, promoters and sound-guys for &#8220;advice on our demo.&#8221;</p>
<p>The key is to really, truly, authentically, honestly, no bullshitly really only care about the relationship. It turns out that that&#8217;s what matters most in the long run, but it&#8217;s easy to get focused on your immediate goals. Getting a gig for this Saturday night is great, but having another friend in the business is better.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: kevindewalt</title>
		<link>http://kevindewalt.com/blog/2010/01/12/the-magic-word-in-customer-development-emails/comment-page-1/#comment-40936</link>
		<dc:creator>kevindewalt</dc:creator>
		<pubDate>Tue, 12 Jan 2010 15:09:58 +0000</pubDate>
		<guid isPermaLink="false">http://kevindewalt.com/blog/?p=367#comment-40936</guid>
		<description>Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, http://kevindewalt.com/blog/2010/01/12/t...</description>
		<content:encoded><![CDATA[<p>Latest blog post: The Magic Word in #LeanStartup #CustomerDevelopment Emails, <a href="http://kevindewalt.com/blog/2010/01/12/t.." rel="nofollow">http://kevindewalt.com/blog/2010/01/12/t..</a>.</p>
]]></content:encoded>
	</item>
</channel>
</rss>
